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Returns and Exchanges

We apologize for any inconvenience but are unable to offer exchanges.

Was the item you ordered not what you had in mind?  You do not need any prior authorization to return items purchased from  Please note the following:

Requirements for a Refund

  • Items must be in new and unused condition
  • Items must be returned with all original packaging and accessories
  • Items must be returned with all tags attached.
  • items must be returned within 30 days of receipt of purchase

Please return the items with a copy of the invoice or include your name and shipping address inside the package so that we may identify your order.

Unfortunately, we are unable to accept any items that are returned after 30 days from delivery or any merchandise that is opened, not in new condition or without attached tags.  Any promotional items or gift-with-purchase are always yours to keep with our thanks for your business. 

Please send via United States Postal Service Priority Mail or insured mail to:

Refunds may not show on your account until the following billing cycle. If you would like to know the status of your refund or have any other questions about returning product, please contact us via email:

Please ship all items in hard sided boxes.  Envelopes offer insufficient protection for many of our products and can result in damaged items. 

We will refund to you the cost of the product that you have returned but not the cost of any outbound S&H.  For your protection, we recommend that you insure your return. Please note that cannot refund the cost of inbound shipments.

For orders that are refused, the actual cost of shipping will be deducted from the refund.  For orders that are undeliverable or not claimed at the address provided, the actual cost of shipping will be deducted from the refund. 

Credit will be provided to the credit card used to make the purchase.  Thank you. Play Safely
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